All Press Releases for November 20, 2024

Marquis Who's Who Honors Courtney A. Johnson, MHA, for Expertise in Health Care Administration

Courtney A. Johnson, MHA, is a noted administrator as a director at UC San Diego Health



She is a certified patient experience professional through the Patient Experience Institute and a certified professional through the Society for Human Resource Management.

    SAN DIEGO, CA, November 20, 2024 /24-7PressRelease/ -- Courtney A. Johnson, MHA, has been selected for inclusion in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.

Ms. Johnson has dedicated her career to enhancing patient experience and health care administration. Since 2018, she has excelled as the director of experience strategy at UC San Diego Health. Her role includes overseeing several teams focused on improving patient and team member experiences across various departments, including inpatient spaces, outpatient services, clinics, and ambulatory surgery. Her responsibilities encompass managing patient feedback and implementing improvements to ensure positive interactions at every touchpoint, from scheduling appointments to in-person visits.

Active in the field for more than 15 years, Ms. Johnson initially gained work experience at Brigham and Women's Hospital in Boston, where she served in various roles within the department of dermatology from 2007 to 2011. During this period, she developed an interest in the administrative side of health care. Ms. Johnson then progressed to roles such as senior workforce planning specialist at Sharp HealthCare between 2015 and 2016 and data analytics supervisor at UC San Diego Health from 2016 to 2017. Before being named the director, she managed patient engagement at UC San Diego Health between 2017 and 2018. Additionally, Ms. Johnson gained experience as an adjunct professor at National University from 2015 to 2018.

Ms. Johnson's journey in health care administration began after earning a Bachelor of Science in biology from the University of California Santa Barbara in 2007. Subsequently, she garnered a master's degree in health care administration from Simmons College (now Simmons University) in 2011. Ms. Johnson was selected as an administrative fellow at Sharp HealthCare in San Diego from 2011 to 2012. This fellowship provided her with extensive hands-on experience in patient experience, customer operations, and cultural design education.

In addition to her professional achievements, Ms. Johnson holds several credentials that have bolstered her career. She is a certified patient experience professional through the Patient Experience Institute and a certified professional through the Society for Human Resource Management.

Besides her primary work-related endeavors, Ms. Johnson is involved with several industry-related organizations, such as the Society for Human Resource Management and the American College of Healthcare Executives. Additionally, she is active with civic-minded organizations. She founded Women Inspired Leaders, which empowers women in leadership roles. She served as the president of the organization from 2014 to 2017.

Ms. Johnson's contributions have earned her several awards, including an honorable mention as part of the San Diego Business Journal's Emerging Generations – top 25 leaders in their twenties.

Ms. Johnson is deeply committed to improving the health care experience for patients and their families while focusing on providing expert care and reducing patient anxiety. She aims to become a chief executive officer in a health care setting. Her long-term goal is to make a significant impact by promoting compassionate care and enhancing the overall health care experience for individuals navigating the complexities of medical treatment.

About Marquis Who's Who®:
Since 1899, when A. N. Marquis printed the First Edition of Who's Who in America®, Marquis Who's Who® has chronicled the lives of the most accomplished individuals and innovators from every significant field of endeavor, including politics, business, medicine, law, education, art, religion and entertainment. Who's Who in America® remains an essential biographical source for thousands of researchers, journalists, librarians and executive search firms around the world. The suite of Marquis® publications can be viewed at the official Marquis Who's Who® website, www.marquiswhoswho.com.

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