MINNETONKA, MN, March 24, 2025 /24-7PressRelease/ -- Jamie P. Walker has been included in Marquis Who's Who. As in all Marquis Who's Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
With over 20 years of experience developing products, increasing member engagement, designing experiences and enhancing customer value, Ms. Walker has established herself as a health care industry leader who offers transformative solutions to providers and stakeholders. Since 2024, she has served as an executive strategist at JPWC, where she addresses complex health care challenges by engaging with clients to determine their needs and developing innovative, iterative strategies to ensure their success.
Ms. Walker held several titles at UnitedHealth Group (UHG), the most recent being vice president of customer business strategy and experience design, a position she held from 2022 to 2024. Within the first six months of her tenure in this role, the team achieved over $30 million in operational savings through enhanced experience processes. Ms. Walker also excelled as the company's vice president of strategic initiatives from 2020 to 2022 and during the previous year as the vice president of business planning and strategy, a role for which she was handpicked due to her proven leadership capabilities and expertise in consumer experience. She served as the senior director of UHG's Optum Rx initiative from 2018 to 2019 and as the business planning and operations chief of staff from 2016 to 2018. As the vice president of product and customer engagement at PlanSource from 2014 to 2016, Ms. Walker created an integrated, member-focused product strategy that yielded $70M in Series C funding. From 2013 to 2014, she served as the senior director of enterprise data strategy, having been promoted to this role to empower UHG to achieve long-term data management goals.
As UHG's senior director of planning and innovation, a position she held from 2010 to 2013, Ms. Walker spearheaded the creation of a cross-enterprise transparency tool that earned a $51 million investment, marking the single largest capital investment for UHG over a 2.5-year period. She joined UnitedHealth Group in 2006 as the director of product management, remaining in that role until 2007, when she became the company's director of consumer activation and segmentation. In 2009, she advanced to senior director of international product and marketing and served in that capacity for one year. Ms. Walker launched her career as a consumer marketing specialist at Conseco in 1989, after which she progressed to international market analyst at Starkey Labs Inc., where she worked from 2001 through 2005.
Ms. Walker accomplished a great deal throughout her career at UnitedHealth Group. One of her most notable achievements was leading the development of the company's first transparency tool. Another significant initiative she spearheaded related to outpatient laboratories, which were certified based on quality standards and fixed cost structures. Ms. Walker and her team advanced the information, tools, navigation and resources necessary for members to understand their benefits and access the laboratories that offered the most value, enhancing the patient experience by providing direct access to essential resources and advancing a more comprehensive understanding of patient benefits overall.
Ms. Walker is also proud to have led UHC's development of the PreCheck My Script, which is provider transparency capability integrated into the provider's Electronic Medical Record (EMR). This program alerts providers when a medication requires prior authorization, highlights alternative medications within the same class that do not require authorization and enables providers to switch medications directly within the EMR. PreCheck My Scripts drove $20 million in savings through alternative prescription recommendations
Ms. Walker's impressive academic accomplishments include graduating Summa Cum Laude with a Bachelor of Arts in marketing and innovation from Concordia University-St. Paul. She subsequently pursued graduate studies at the same institution and earned a Master of Business Administration in health care in 2019. Additionally, Ms. Walker received a UHG inventor certification from Optum in 2007, a credential that further defines her presence in the field and underscores her contributions to leveraging data to drive health care innovation.
Ms. Walker's dedication extends beyond her professional endeavors through her involvement with Mentium, where she partners with one woman each year to nurture growth and professional development. She also volunteers for Meals on Wheels and serves on the College of Health and Sciences advisory board at Concordia University St. Paul. Ms. Walker's contributions have been recognized with distinct accolades, including a nomination from Women Leaders in Healthcare, an organization with which she maintains active membership. She received recognition as the Healthcare Leader of the Year for North America by GDS Group in 2020 and the Distinguished Service Award from Concordia University in 2022 for her impact and leadership. She also holds a United States patent for "Systems, Computer-Readable Media & Methods for Activation-based Marketing." Ms. Walker attributes her success to her mentors, who believed in her when she did not believe in herself. They provided her with opportunities she thought she could not achieve and encouraged her to pursue them.
Throughout her career, Ms. Walker has harnessed her extensive knowledge to create innovative strategies that optimize product design, technology, operations, data and user experience. Renowned as a trusted business partner, she acts as a catalyst for transformation, motivating teams while fostering clarity and alignment. Additionally, she is a dedicated advocate for the needs of millions of families, exercising her influence to drive positive impact. Driven by an unwavering commitment to bringing sustainable change to the healthcare sector, Ms. Walker plans to consult with healthcare organizations to create a different healthcare distribution system that provides quality, affordability and equity.
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