DUBLIN, OH, May 18, 2009 /24-7PressRelease/ -- A new solution by EasyIT Of Columbus, Ohio could be just what the doctor ordered for small to midsize organizations looking to avoid interruptions to their business. The EMS (EasyIT Managed Service) program utilizes state-of-the-art automated systems to regularly check their client's computer network, proactively correcting many computer network issues before they lead to business disruptions.
Network Crashing?
"Business owners have plenty to worry about without stressing that their computer networks could suddenly cause a slow-down in their business. "EMS" came about from listening to our clients' concerns about just that" explains Kurt Hoeft, EasyIT's vice president.
"In the past, businesses were often blind-sided by computer network breakdowns" Eric Hoeft, Capital City president, notes. "EMS represents EasyIT's next generation of IT support - and allows EasyIT to be become more responsive to its clients than ever."
What is a managed service?
For computer networking support, a managed service is one where a firm that specializes in IT provides professional support on an outsourcing basis. Usually this involves having staff on site, which EasyIT does, however, this could price the service out of some business's budgets. However, EasyIT has created a remote service where a lot of the benefits of having someone on staff can be delivered remotely, keeping costs down.
Kurt Hoeft, EasyIT's vice president, said, "The two key factors that EMS brings to our clients is transparency and responsiveness - with these new tools, we can keep clients informed about the overall health of their computer network systems, constantly monitor for areas of concern before they become real issues, and respond remotely, in many instances, to correct these issues to avoid any business interruption. The response to EMS has been overwhelming."
E.M.S. program Covers:
• daily reports informing clients about networ system status
• automatic checks of network system backups
• monitoring of server hard drives
• regular checks of e-mail systems
• on-going checks for "hacker" attacks by monitoring for unauthorized network log-in attempts
• regular review of anti-virus program;
• review of critical events in all server logs;
• "uptime" monitoring, notifying EasyIT if critical systems go down
• auto-paging of on-call technicians to troubleshoot and resolve detected issues
• "24/7" on-line help desk support
Challenging Times
In these difficult economic times, businesses are forced to do more with less. However, the challenge is finding a way to balance saving money with avoiding risk. Outsourced managed network solutions like EasyIT's EMS provide another choice to businesses in the greater Columbus, Ohio area. Eric Hoeft summed it up by explaining, "...that more than a decade of experience working with Ohio businesses has taught us the importance of providing both expert services and coming up with innovative solutions to make those services fit into our client's budgets. With EMS we think we have found another way to do this."
About EasyIT
EasyIT is a Central Ohio-based information technology (IT) outsourcing/consulting firm dedicated to the needs of small to mid-sized organizations. A division of Capital City Consulting, Inc., EasyIT leverages its extensive computer network management experience and technical proficiency by providing its clients with IT managed services / outsourcing programs, network / IT infrastructure project support, custom application development / data integration expertise and IT management consulting services. A premier provider of IT services, EasyIT is a Microsoft Gold Partner, a Microsoft Small Business Specialist, and maintains key relationships with many other IT providers to maintain the highest level of service to its clients.
For additional information regarding EMS or any of EasyIT's family of technology services products, contact George Jones at the Columbus, Ohio office 614.336.1399x226, or via e-mail at [email protected] or visit us on-line at www.EasyIT.com.
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