Overcome The Recession Through Superior Customer Service And A Positive Attitude

    SACRAMENTO, CA, June 03, 2009 /24-7PressRelease/ -- When you meet Jodi Riolo and Sandie Marinoble, co-owners of the recently launched Client Retention, the first thing you notice is Riolo's and Marinoble's infectious laughter. One remark about the "laugh" and anyone who really knows this jubilant team will nod in recognition. They don't let anything much less a recession keep them down - and they teach their clients to retain clientele and develop a new client base through their innovative customer-service strategies and techniques.

Both customer-service veterans, Riolo and Marinoble apply their years of customer-service experience to create a memorable way for businesses to constantly interact with their customers. "We believe customer service is not a department; but an attitude, a skill and a process," said Riolo. "It is extremely important to not drop communication after the sale and we enthusiastically teach secrets to being successful no matter what the economy."

"We've got it figured out, and we've created some unique and effective strategies and tools based on 'relationship-building' versus sales to create successful businesses," explained Marinoble. "We offer proven and effective follow up programs through a strategic tiered process that features creative greeting cards to catch people's attention - which generates repeat customers and business growth through referrals."

Riolo and Marinoble founded Client Retention to provide clients ideas and strategies to help businesses stay profitable and succeed even during this down economy by being creative, strategic and upbeat as companies slay the economic dragons. "We believe in the power of laughter, positivity and 'smart' strategies to overcome anything - and here is the kicker: make money," said Riolo. "Imagine you're the one business on the block not just surviving but increasing your net income even now."

Client Retention also offers a variety of customer-retention programs customized to meet each business' needs. Riolo and Marinoble initially meet with clients during a free one-on-one customer-service consultation, determine their needs, demonstrate their retention tools, and recommend specific client-retention programs. Client Retention offers their services for every type of industry, including commercial and industrial, consumer goods and services, government and education, corporate business and more.

Client Retention has recently opened for business and the entrepreneurs are already experiencing success with their growing client list. The company offers reasonably priced customer communication programs with great value - every service offers that personal touch.

About Client Retention
Founded in 2008, Client Retention offers customer retention programs and operates on the belief that you should treat every customer like they are your most important customer. Client Retention offers a variety of programs including: company growth programs, employee recognition, industry specific programs, and birthday plans. For more information or to schedule a consultation, visit the website at http://www.clientretentioninc.com/

Contact: Michele Smith
Tel: 916.230.8569
E-mail: [email protected]
www.mcommunicationsinc.com

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