MANCHESTER, ENGLAND, November 06, 2009 /24-7PressRelease/ -- Leading telecommunications firm Topcomms has reaffirmed its commitment to quality customer service with the launch of two new website features. The Manchester-based company is proud to reveal the 'Live Chat' and 'Headset Finder' applications, both of which users can access from the homepage.
The Live Chat feature gives customers the opportunity to talk to four different company departments. Visitors to the website can instantly speak to a Topcomms representative from the sales, customer service, accounts or service and repairs departments. This service gives individuals the chance to discuss their query about models or conference units with a fully trained and experienced member of the Topcomms team.
The second addition to the site, the 'Headset Finder' feature, allows users to source the ideal headset for their requirements. Customers simply have to enter their desired product criteria - from wearing style to brand - before they are presented with a selection of recommended headsets.
These features are the latest in a long line of customer care initiatives taken by the Manchester firm. The website already boasts an impressive site infrastructure, allowing users to quickly source popular models such as the BT Converse 2300, as well as a collection of product reviews by customers.
Topcomms also features an extensive product information section. This portion of the site has a collection of detailed reviews and product descriptions for a wide-range of models, including the Alphacom Office 3000.
About Topcomms
Topcomms is one of the leading distributors of telecom products in the United Kingdom. The Manchester-based company offers a range of brand-name models and specialises in providing small businesses with the equipment most suitable for their needs. The company also promises same-day dispatch on orders received within the UK and the EU.
Website: http://www.topcomms.co.uk
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