Reliant Technology Reveals Tiered Maintenance Plan for SAN Storage Hardware

    ATLANTA, GA, September 27, 2011 /24-7PressRelease/ -- Reliant Technology announced an update to its SAN Hardware Maintenance Operations, expanding its maintenance offerings to include a new tiered system of service to better serve customers. With a new four-tier SAN maintenance offering, Reliant Technology is more prepared than ever to meet customers' maintenance needs for the following SAN equipment:

- EMC Third Party Maintenance
- IBM Third Party Maintenance
- Third Party NetApp Maintenance
- Third Party Brocade Maintenance
- CISCO Third Party Maintenance

Reliant Technology now offers four levels of tiered support for SAN storage customers:

- Level I - 24x7 4-Hour On-Site Support
- Level II - 24x7 Next Business Day On-Site Support
- Level III - 9x5 Next Business Day On-Site Support
- Level IV - Next Business Day Parts Replacement

The new maintenance tiers allow IT managers to customize their SAN maintenance program and obtain needed hardware maintenance without exceeding their budget. To ensure that customers' systems are fully protected against failures and downtimes, Reliant Technology partners with storage maintenance providers with top-tier manufacturer maintenance certifications.

"Many hardware maintenance contracts are costly and difficult to manage," explains Reid Smith-Vaniz, CEO of Reliant Technology. "We are able to help our customers save money and time by reducing the cost of maintenance by up to 30 to 40%, simplifying point-of-contact procedures, and eliminating complex contracts. By presenting third party hardware maintenance options customized for the individual customer's budget and requirements, we are able to provide our customers with dependable, cost-effective solutions."

For more information about storage maintenance from Reliant Technology, visit www.reliant-technology.com.

About Reliant Technology:

Founded in 2007, Reliant Technology helps IT professionals save up to $1M through quality new and refurbished data storage from EMC, IBM, NetAPP and Hitachi. Reliant Technology has helped clients ranging from mid-size businesses to Fortune 500 companies select the right combination of IT hardware, software and services to automate and simplify IT operations.

For more information about Reliant Technology, visit www.reliant-technology.com.

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