Case Study Tells How a Connecticut Distribution Company Determined That the Right ERP Partner is as Important as the Right ERP Software

    HARWINTON, CT, December 09, 2011 /24-7PressRelease/ -- CAL Business Solutions Inc, a Connecticut Microsoft Dynamics ERP software partner, released a new case study highlighting the success of Moran USA using Microsoft Dynamics GP (formerly Great Plains) accounting software.

Moran USA is a wholesale distributor of accessories, packaging and store supplies to wine, liquor and beer retailers. They are a family business located in North Haven, Connecticut which has been serving the wine and spirits industry for 27 years.

Moran needed to replace an outdated DOS based accounting system that had limited functionality and was not able to grow with their business, especially the company's increased focus on ecommerce. Moran was impressed with the deep functionality, dashboards, and advanced features shown in demos of Microsoft Dynamics GP. However, two years after they purchased the system, it was still not functioning as promised. The Moran team was extremely frustrated and was considering scrapping the new system despite their substantial financial investment.

As a last resort, Moran looked for a new Microsoft Dynamics GP Partner in their local area and started working with CAL Business Solutions. CAL Business Solutions is a Connecticut based Microsoft Partner focused on Microsoft Dynamics GP (Great Plains) ERP/accounting software. CAL offers implementation, data conversion, customization, plus local support and training for Microsoft Dynamics GP.

CAL did a full review of their systems and determined that several areas of the system had been set up incorrectly or had been changed by users who did not have adequate training. The CAL team was able to fix these issues and make an immediate impact on Moran's satisfaction level with Microsoft Dynamics GP. Then CAL started to dig deeper to correct larger issues that were contributing to user frustration with the new ERP system.

"CAL helped us to determine what we really needed and the most practical, simple way to get there and get the work done," says Jim Moran, President of Moran USA.

The case study details how CAL Business Solutions was able to focus on the principles of being practical, efficient and simple. Moran was able to rightsize an overly complicated Dynamics GP system and lower annual maintenance costs. CAL was able to communicate with industry experience and patiently provide user training.

"Our approach is to focus on keeping the systems we install simple, practical, and efficient. We just want to help each client get the right system, at the lowest cost. We don't wear fancy suits and close business on the golf course. We run our projects the way we run our own business - practical, cost conscious, and honest," says George Mackiewicz, President, CAL Business Solutions.

Now Moran USA now has a practical ERP system they are comfortable with, that helps them run their business better and requires minimal ongoing support and lower annual fees.

Read the full case study at: Connecticut Distribution Company Determines That the Right ERP Partner is as Important as the Right ERP Software at www.calszone.com/moran.

About CAL Business Solutions

Founded in 1982 CAL Business Solutions is a Connecticut based Microsoft Gold Certified Partner focused on Microsoft Dynamics GP (Great Plains) ERP/accounting software. CAL Business Solutions offers implementation, data conversion, customization, plus local support and training for Microsoft Dynamics GP. CAL Business Solutions works with over 200 customers in 16 states, with a focus on companies in Connecticut (CT) plus Massachusetts (MA), Rhode Island (RI) and Westchester County, New York (NY). The company has proven expertise working with clients in a variety of industries with a special focus on Distribution, Fuel Distribution, and Professional Services. If you are considering new accounting software, upgrading your existing system, or if you currently use Microsoft Dynamics GP (Great Plains) and want the best local support and training, contact CAL Business Solutions. For a free Microsoft Dynamics GP price quote visit www.calszone.com/quick-quote. Get more info at www.calszone.com.

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