2011 Annual Best in KLAS Awards Released

    OREM, UT, December 15, 2011 /24-7PressRelease/ -- KLAS published its "2011 Best in KLAS Awards: Software & Services" report. The annual report ranks the best-performing healthcare IT vendors in more than 100 market segments based on ratings from over 18,000 interviews with healthcare providers.

"Since 1998, KLAS has been committed to helping healthcare providers make decisions based on candid peer feedback," says Adam Gale, KLAS president. "Best in KLAS rankings mark those vendors who best keep their promises in their market segments for offering a combination of superior products, strong service, and high customer value. We hope these ratings continue to help providers find transparency from their vendors in making purchasing decisions."

In the 2011 KLAS report, Epic was the top-ranked overall software vendor with an 87.1 out of 100. MaxIT Healthcare garnered top ratings for professional services, scoring an 88.7.

Following is a list of the 2011 Best in KLAS vendors for software:

Acute Care EMR: Epic EpicCare Inpatient EMR
Ambulatory EMR (Over 75 Physicians): Epic EpicCare Ambulatory EMR
Ambulatory EMR (11-75 Physicians): athenahealth athenaClinicals
Ambulatory EMR (1-10 Physicians): Amazing Charts
Business Intelligence/Reporting: Dimensional Insight The Diver Solution
Cardiology: Digisonics DigiView
Community HIS: McKesson Paragon
Document Management and Imaging: MedPlus/Quest Diagnostics ChartMaxx
Emergency Department: Tie between Epic ASAP ED and MEDHOST EDMS
Enterprise Scheduling: Unibased USA RMS
Financial/ERP: Oracle PeopleSoft Enterprise
Homecare: Homecare Homebase
Laboratory: Siemens Novius Lab
Oncology: Elekta MOSAIQ
PACS: DR Systems Unity PACS
Patient Accounting and Patient Management: Epic Resolute Hospital Billing
Pharmacy: Epic Willow
Practice Management (Over 75 Physicians): Epic Resolute/Prelude/Cadence
Practice Management (11-75 Physicians): Greenway Medical PrimeSuite Practice
Practice Management (1-10 Physicians): Greenway Medical PrimeSuite Practice
Radiology: Epic Radiant
Speech Recognition: Nuance eScription
Surgery Management: Epic OpTime

The 2011 Best in KLAS vendors for services are:

Application Hosting (CIS/ERP/HIS): Cerner
Claims and Clearinghouse Services: ZirMed
Clinical Implementation Principal: Impact Advisors
Clinical Implementation Supportive: Innovative Healthcare Solutions Inc.
Financial ERP Implementation: ACS
Extended Business Office: PwC
IT Outsourcing (Extensive): CareTech Solutions Inc.
Planning and Assessment: Tie between Cumberland and Encore
Revenue Cycle Transformation: PwC
Technical Services: Orchestrate Healthcare
Teleradiology Services: Teleradiology Solutions (TRS)
Transcription Services: TransTech Medical Solutions

The report also notes that some systems have more successful go lives than others. Segments with the lowest go-live risks were Interface Engines, Real-Time Location Systems, Health Information Exchange, Revenue Cycle, and Patient Flow. Segments struggling the most with go lives were Anesthesia, Medication Administration, Ambulatory EMRs, Practice Management, and Patient Accounting/Patient Management.

This year, KLAS has shortened the report name from "Top 20 Best in KLAS" to simply "Best in KLAS." New market segments in the report include Clinical Decision Support products, Self-Service Patient Kiosks, Talent Management, and Treatment Planning.

The "2011 Best in KLAS Awards: Software & Services" report is available to healthcare providers online for a significant discount off the standard retail price. To purchase the full report, healthcare providers and vendors can visit www.KLASresearch.com/BestinKLAS.

KLAS is a research firm specializing in monitoring and reporting on the performance of healthcare vendors. KLAS' mission is to improve delivery by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from more than 4500 hospitals and more than 2500 clinics, KLAS delivers timely reports, trends, and statistics that provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, medical equipment, and infrastructure vendors. For more information, go to www.KLASresearch.com, email [email protected], or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter at www.twitter.com/KLASresearch.

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