Urgent Care Facilities Seeking EMR Solutions Find More Than One Type of Chocolate

    OREM, UT, April 16, 2012 /24-7PressRelease/ -- Of the more than 9,000 estimated urgent care centers, many report plans to increase in size or location in the next 12 months. Of those, many need an EMR and are finding that their options include ambulatory EMRs, ED solutions, and best-of-breed urgent care EMRs. For the "Urgent Care 2012: A Host of EMR Options" report, KLAS interviewed 76 urgent care organizations about their EMR vendor's performance, focusing on best-of-breed vendors CodoniX, DocuTAP, and Practice Velocity and giving an early look at Integritas.

KLAS compared CodoniX, DocuTAP, and Practice Velocity in the areas of efficiency and patient safety, reporting and charge capture, and vendor support and ongoing communication. Practice Velocity edged out its competitors as the top vendor amid the close-packed scores, but providers say it's not just the score that makes the best vendor for an urgent care center.

KLAS reported that even best-of-breed urgent care EMRs might not be the best solution for every situation. As report author Erik Bermudez commented, "There isn't a case of bad or good chocolate--just different preferences. The best EMR really depends on the urgent care center. Some value clinician efficiency. Others need top vendor support because they don't have in-house IT. Some need to share patient information with an affiliated hospital. Each urgent care center should examine their facility's needs, and then begin vetting vendors and products."

Different providers use different vendors to fit their organizations. Standalone urgent care centers, or those in a chain, tend to use a best-of-breed vendor. Hospital-affiliated locations often adapt an in-house ED solution or ambulatory EMR to receive an integration advantage. While KLAS focused on best-of-breed vendors, findings about major EDIS and ambulatory vendors are also included in the report.

For discussion on EMR vendors for urgent care, the report "Urgent Care 2012: A Host of EMR Options" is available to healthcare providers online for a significant discount off the standard retail price. To purchase, healthcare providers and vendors can visit www.KLASresearch.com/reports.

About KLAS
KLAS is a research firm specializing in monitoring and reporting on the performance of healthcare vendors. KLAS' mission is to improve delivery by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from more than 4500 hospitals and more than 2500 clinics, KLAS delivers timely reports, trends, and statistics that provide a solid overview of vendor performance worldwide in the industry. KLAS measures performance of software, professional services, medical equipment, and infrastructure vendors. For more information, go to www.KLASresearch.com, email [email protected], or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter at www.twitter.com/KLASresearch.

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