Sound Physicians and Press Ganey Host Patient Experience Webcast - 'Redefining Patient Experience: Improving Satisfaction, Quality and Financial Outcomes', Set for October 15

    TACOMA, WA, September 27, 2012 /24-7PressRelease/ -- Sound Physicians, a leading hospitalist organization focused on driving improvements in quality, satisfaction, and financial performance of inpatient healthcare delivery, joins Press Ganey in hosting the complimentary webcast "Redefining Patient Experience: Improving Satisfaction, Quality and Financial Outcomes," on Oct. 15, 2012 at 10 a.m. PST (1 p.m. EST). Press Ganey, a recognized leader in performance improvement, partners with more than 10,000 healthcare organizations globally, helping them better understand and transform the entire patient experience.

The webcast features three leaders actively involved in transforming healthcare delivery, including Sound Physicians CEO Robert Bessler, M.D., Press Ganey CEO Patrick T. Ryan and Memorial Hermann Healthcare System COO Charles Stokes.

The speakers will discuss the impact of patient experience on clinical and financial outcomes, such as readmissions rates and cost of care. They will also review the patient satisfaction aspects of the Centers for Medicare & Medicaid Services Value-Based Purchasing program and explain the importance of the overall patient experience in the changing reimbursement landscape. Participants will learn about implementing process and training along with innovative performance assessment tools to improve inpatient satisfaction outcomes.

Speaker Details:
- Dr. Robert Bessler is recognized for developing Sound Physicians' innovative clinical processes and performance management strategies for hospital medicine.
- Patrick T. Ryan is responsible for the overall direction of Press Ganey and aims to enhance the company's efforts to help providers improve the entire patient experience in today's changing landscape.
- As COO of the Memorial Hermann Healthcare System, Charles Stokes is responsible for clinical quality improvement, financial performance, employee engagement and physician relations.

Event Registration - Hospital executives and leaders may register for the webcast at www.soundphysicians.com/pressganeyregistration.

Sound Physicians is a leading hospitalist organization focused on driving performance in quality, satisfaction and efficiency of inpatient health care delivery. By investing deeply in outstanding physicians, clinical process excellence and its proprietary workflow and informatics technology, Sound Physicians improves the delivery of inpatient care. Sound Physicians aligns with healthcare providers to measurably enhance patient outcomes and strengthen its partners' financial performance. To learn more visit: www.soundphysicians.com.

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