Learn to Build Brand Loyalty - Net Promoter Customer Experience Conference

    SAN MATEO, CA, December 16, 2012 /24-7PressRelease/ -- Satmetrix is organising the 7th Annual Net Promoter Customer Experience Conference. The event will take place in 2013 Miami from Jan 31st -Feb 1st and it will be the biggest Net Promoter conference ever, with 8 marquee industry thought-leaders, over 30 Net Promoter and Customer Experience case studies, and 600 Customer Experience practitioners.

The main speakers will be the customer loyalty guru Fred Reichheld, Don Peppers, Bobbi Dangerfield of Dell, Joseph Jaffe, Richard Owen, Wendy Lea, Deb Eastman and Charlie Chase of FirstService Brands.

During the 24 breakout sessions, the attendees will discover NPS and customer experience tips and tricks from brands such as Symantec, Kronos, EMC, Ipreo, TeamHealth, United Rentals, HouseMaster, GE Healthcare, ShelfGenie, G Adventures and many more.

Conference attendees come from almost every industry, including financial services, telecommunications, retail, high-tech, energy and utilities, manufacturing, health care and more.

This will be a unique opportunity for business people to increase their Net Promoter expertise.

Satmetrix is the leading provider of cloud-based customer experience software for companies worldwide. As co-developer of the industry-leading Net Promoter methodology, our applications deliver full process support to help companies reduce customer churn, mobilize loyal promoters, generate more powerful insights, and drive customer obsession through accountability.

Website: http://www.satmetrix.com

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