MarketStorm Global Ltd: Customer Relationships Create Long-Term Success

    LEEDS, ENGLAND, July 10, 2013 /24-7PressRelease/ -- Gavin Walsh at MarketStorm Global Ltd insists that building trust with the consumer is the key to long-term success. While some businesses believe it is smarter to focus on sales to get customers, MarketStorm Global Ltd emphasises the importance of building trustworthy relationships with consumers in order to guarantee long-term sales and ROI.

Research shows that there are profound links between trust and relationship, relationship and equity, equity and wealth (entrepreneur.com). Gavin Walsh, managing director of MarketStorm Global Ltd, explains: "Customers are more likely to return if they have trust in a brand. Trust comes with equity and making the customer feel that we have what is good for them, rather than focusing on a quick one-off sale." Certain brands continuously outsell generic versions of the same formulations and products displayed right next to them. Bayer for example outsells its competitors by up to 50% price and profit differential which leads to wealth. Even though the product ingredients, product superiority, distribution or service may be similar, Bayer has been a trusted brand for 150 years (entrepreneur.com). Consumers know what to expect and are even happy to pay extra for a brand they can trust.

About MarketStorm Global Ltd: http://www.marketstormglobal.com

Gavin Walsh at MarketStorm Global Ltd explains: "Trust does not happen overnight, it takes years to build." Trust with a consumer can only be achieved if a company acts ethically and promotes its vision and brand promise consistently throughout all marketing channels. "There are companies with great slogans and promotions; however if they don't act according to what they promise, consumers easily lose trust and look for alternatives with a competitor," says Gavin Walsh. Customers need to believe in what a brand stands for. Disappointing them will drive them away.

MarketStorm Global Ltd is an outsourced sales and marketing company based in Leeds. Their clients choose to work with the firm because of their track record of excellent customer service and increased customer retention for their clients. MarketStorm Global Ltd raises brand awareness for their clients' behalf and promotes and sells their products and services. "Our sales force approach people directly via event marketing. This face-to-face conversation is the perfect starting point of a great and long-lasting client - customer relationship," adds managing director Gavin Walsh. The company delivers what they promise throughout, from their advertising, their mission statement and the way their representatives approach consumers in a friendly and ethical manner. "There is no point in pushing people into a sale for a quick profit if you see they might feel they are rushed into it," explains Gavin Walsh. At MarketStorm Global Ltd, we focus on a friendly chat, a positive attitude, explaining what happens before and after the sale and a consolidation to give the customer a good feeling about what they buy.

MarketStorm Global Ltd builds a bridge between their clients and customers, new ones and repeating ones. Trust increases customer retention which results in a high ROI. Due to the positive reputation, MarketStorm Global Ltd's clients have asked the firm to expand into further markets by the end of 2013.

MarketStorm Global Ltd is an outsourced sales and marketing firm in Leeds.

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