Customer Service Becomes First Priority for Emerging Southern California HVAC Firm

    LOS ANGELES, CA, July 19, 2013 /24-7PressRelease/ -- Frustrated residents throughout the Los Angeles/Long Beach area are expressing unhappiness with HVAC companies that do not deliver quality customer service. Many companies are accused of scamming consumers to gain business with bad practices, broken promises and no real attention to customer satisfaction.

These firms create a dark shadow over the industry and cause big losses to reputable companies which do care about providing great customer service.

The reputation of a business is the direct result of a continual team effort to provide a second to none level of service, and executives throughout the industry are starting to realize that the key to success in this competitive market is to providing uniquely refined service.

One reputable HVAC firm in Los Angeles, CA is trying to change the perspective on HVAC companies, and is taking on the customer satisfaction challenge by staffing itself with experienced and knowledgeable representatives capable of dealing with any customer service issues.

Pure Air Services, Inc. considers customer complaints to be golden, as they are seen as opportunities to learn and improve operations, which can only help business grow. They believe that if customer complaints are ignored, sales teams will be left scratching their heads at the consistent erosion of top line sales.

Companies like Pure Air stand out because they provide a unique service that sets the bar for other firms. Key guarantees offered by Pure Air, and not by others, are embodied in this unique pledge which states:

- Delivery and completion of services or products on time.
- Pledge to stick to the agreed contract sum.
- Full technical certification of all products and services.

Although the market seems difficult at this time, it is refreshing for consumers wanting to invest in HVAC products into their homes to know that there are still companies striving to keep up with high expectations, and competitively costs low.

Website: http://pureairservices.com

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