BETHLEHEM, PA, December 26, 2013 /24-7PressRelease/ -- Dr. Jason Hartman of Spark Orthodontics in Bethlehem, Pa., is living proof -- it's possible to provide exceptional patient care while building three thriving orthodontic practices. By implementing practical but creative initiatives, the Berks County native is improving the overall patient experience and growing his business at the same time.
In honor of his achievements, Dr. Hartman has been featured on the front cover of the November issue of Orthodontic Products magazine. The article dubbed him "The Innovator" due to unique business practices such as redesigning the front desk to allow for electronic patient self-check-in, installing video game rooms (separate of the reception area) to help occupy the children patients and siblings and allow for the parents to have a more relaxing experience while they wait, and switching to a more efficient patient scheduling system to make visits quicker and more productive.
"It's quite an honor to be profiled by this well-respected industry publication," said Dr. Hartman. "It's a tribute to my team's hard work and our passion for providing exceptional orthodontic care and reinventing the new patient experience."
The article in Orthodontic Products is one of several recent honors for Dr. Hartman. In 2012, he was named one of the country's "Top 40 Dentists Under Age 40" by Incisal Edge magazine.
His other accolades include winning The Morning Call Reader's Choice Award for "Best Orthodontist" in 2010, 2011, and 2013 as well as "Best Patient Care" in 2011, 2012, and 2013. He has also been nominated by his peers as a "Select Dentist" in Lehigh Valley Style Magazine in 2011, 2012, and 2013. He has had his cases published in the Middle Atlantic Society of Orthodontists Journal in 2010 and his board cases exhibited at the North Eastern Society of Orthodontists annual meeting in 2009.
His business practices have all contributed to greater success for Spark Orthodontics, which he has owned since 2010. (The Berks County and Schuylkill County locations were added in 2012.)
And in 2011, Spark introduced a unique "Spark Smile Rewards" program at all three offices, offering incentives and rewards for patients who exhibit "good behavior" such as good brushing, arriving on time for appointments, getting good grades in school and volunteering for community service. Patients can then redeem their points online for gift cards to selected retailers. This program has driven a significant improvement in patient compliance, resulting in shorter treatment times and improved oral hygiene for patients.
In the near future, Dr. Hartman has even more plans to improve patient care and grow his practice.
"We plan to add oral surgery to our list of services, and establish a call center to remove the phone calls from our front desk and allow our staff to be more attentive to our patient families," said Dr. Hartman. "And In addition, construction is underway on a our new Bethlehem office, located on Schoenersville Road. That location is set to open early next year and is slated to have a video game room as well as a movie theater inside."
With locations in the Lehigh Valley, Berks County, and Schuylkill County, Spark Orthodontics serves the needs of patients of all ages. Dr. Hartman is Board Certified by the American Board of Orthodontics, a distinction held by less than 25% of orthodontists nationwide. He is the only Board Certified, dual Ivy League-trained Orthodontist in Eastern, PA, having attended University of Pennsylvania for dental school and Columbia University for his orthodontic residency program. Furthermore, Dr. Hartman is an Invisalign "Premier Preferred Provider", placing him in the top 5% of Invisalign doctors in the world.
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