Integrated Ordering Systems Launches Leading Healthy Food Restaurant Company fresh&co on Outsourced Off-Premises Ordering Platform

    SALT LAKE CITY, UT, September 26, 2014 /24-7PressRelease/ -- Integrated Ordering Systems ("IOS"), a leading provider of third-party call center solutions for restaurants who use the service to manage and optimize their off-premises orders, announced today the launch of their service with fresh&co, a leading and rapidly-growing healthy and organic fast casual chain with 10 locations in New York City.

IOS will manage phone orders for the chain, allowing fresh&co staff to focus on in-house customer service.

According to Alex Perez, fresh&co's Chief Operating Offer, "we have a very high-traffic and high-energy environment, but never waiver in our customer service. The restaurant specialists at IOS are an extension of our brand. They provide our guests with top-level service on every call and operate in a calm, controlled environment that reduces order errors and allows each customer to place their order in a relaxed and enjoyable manner. This frees our in-house staff to focus on our guests in each location, which saves us money as well as improves the guest experience."

"These are challenging times for restaurant operators, many of whom are seeing significant increases in labor costs and other areas of their businesses. IOS offers a reliable and effective way to improve takeout, delivery, and catering revenues while also enhancing the customer experience. Successful restaurant operators like fresh&co understand the need to be proactive in managing these issues and in adopting new solutions to address them," according to James Franke, CEO of Integrated Ordering Systems.

About Integrated Ordering Systems
Founded in 2009 and based in Salt Lake City, Utah, Integrated Ordering Systems is a pioneer in the restaurant call center industry. IOS has grown to offer a suite of services including outsourced phone order handling, online ordering, and comprehensive reporting for some of the leading restaurant brands in the country. For more information, visit: http://www.integratedordering.com

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