Dugans Travels Announced Management Changes to Host Agency

    RIO RANCHO, NM, October 10, 2014 /24-7PressRelease/ -- Jennifer Dugan, owner of Dugan's Travels, announced staff changes effective September 1, 2014. Dugan's Travels is a host travel agency located in Rio Rancho NM and has been hosting independent agents since 1999.

Jennifer Dugan has returned from maternity leave and is responsible for all New Mexico based activities including banking and financial, licensing, insurance, and documents.

Virginia Ann Busceme was named Operations Manager. In her expanded role, Virginia is responsible for the agency's daily operations including contracts, fees, commissions, and other agency business and issues.

Shari Speer was named Sales and Training Manager. Shari is continuing her responsibilities as Dugan's U Planning Team Leader and supplier relations. Shari will work with Dugan's Agent Advisor to ensure Dugan's agents have the tools needed build sales and grow their businesses.

Barb Cerbie was named Agent Advisor. Barb is responsible for the agency's help desk and for increasing the use of agency forums and communications tools to help agents build their businesses.

Carolyn Orf has returned to Dugan's staff and will resume work with the Dugan's U team. Carolyn will be responsible for the promotion of Dugan's U events, agency advertising, and implementation of agent website improvements.

Other staff members continuing in their current positions are Wendi Carrillo, Reservations Specialist, Melissa Land, New Agent Coordinator, and Karlene Penick, Commissions Specialist.

David and Candace DeArmond with Strix Louisiana have been contracted to administer agent contracts, fees, and agency-managed supplier logins. Strix Louisiana, based in Baton Rouge, Louisiana, provides a broad range of managed services.

Dugan's Travels is committed to a strong and dynamic staff for their independent travel agents. Says owner Jennifer Dugan, "Dugan's Travels continuously strives to improve services and programs for our 500+ agents. We want to provide a nurturing and robust environment for agents to grow and succeed. I believe these staff changes will better enable us to meet these goals."

Dugan's Travels is a member of IATAN, CLIA, ARC, OSSN, NACTA, and Vacation.com. Dugan's offers independent travel agents low startup costs and high commissions. Jennifer Dugan, a travel agent since 1994, started Dugan's Travels to be a work-at-home mom yet still remain a part of the travel industry. For further information, please visit www.travelathome.com.

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