Fox Title Loans Restructuring to Better Serve Oxnard and Van Nuys Communities

    LOS ANGELES, CA, December 27, 2014 /24-7PressRelease/ -- For over 30 years, David Barahmand of Fox Title Loans has been working in the automotive industry, spending the last 25 working in automotive finance. He started Fox Title Loans in 2011 in order to widen the scope of his work providing title loans in Los Angeles communities. Recently he's decided to close his Huntington Park location by the end of the month so he can better focus his customer service efforts on the company's locations in Van Nuys and Oxnard. This move is in concert with the idea that, while more branches may be good for business in some circumstances, they're not always good for the customer. According to Mr. Barahmand, "The quality of customer service is more important than the quantity of customers served. Our efforts are focused on improving the experience for our clientele on every level."

A 2011 study conducted by the UK's Institute of Customer Service found that there was a negative correlation between the size of a business and the level of satisfaction that customers reported. In general, customer satisfaction dropped 1.5% for each 10% increase in market shares that a company gains. Put simply, some companies lose their focus on the customer by setting their sights on rapid growth, rather than on providing the best possible customer care.

Luckily, anyone interested in applying for auto title loans in Los Angeles can still visit Fox Title Loans two remaining convenient locations. The main location is located in Van Nuys at 15316 Vanowen Street at the corner of Vanowen and Sepulveda Blvd right across from Valley Presbyterian Hospital. Even for people who don't live in Van Nuys, this location can be conveniently accessed right off of exit 66 of the 405. The second location can be found in the heart of Oxnard at 1825 N Oxnard Blvd, just south of the corner of Oxnard and Gonzales, blocks away from Pacifica High School.

Some may find it unconventional to close a branch of any healthy business, but Mr. Barahmand of Fox Title Loans knows that sometimes you have to think outside the box to best serve your customers. The dedicated employees in Van Nuys and Oxnard are more eager than ever to provide assistance to members of the community from all walks of life.

Website: http://foxtitleloans.com

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