LMG Global Disagree with Article Claiming 'Customer Service is a Lost Art'

    TORONTO, ON, January 01, 2015 /24-7PressRelease/ -- After a sale, the customer service department is often the only contact a customer has with a company. For this reason, customer service is important. Customers are vital to an organization and some customers spend hundreds, even thousands of pounds a year with a company. As a result, when a customer has a question or product issue, they expect a company's customer service department to resolve their issues.

Customer service handles company issues in stores, over the phone and more commonly in today's market, via email. Companies that produce highly technical products such as software often have technical support staff to resolve problems. It would be difficult for a company to survive without customer service, as there would be no one available to handle payments or answer questions from customers.

In today's world of global e-commerce, things are occurring at a much quicker pace, and for this reason some believe that somewhere in the evolution of business, customer service is a 'lost art'. Transactions are instant, no matter what the distance and with Social Media increasing in significance, serving the customer has taken a back seat as immediate gratification is growing. Some believe that customers are being accustomed to bad service - whether it's an automated service on a telephone, a rude cashier who cares less about the customer of a department store with no one in sight to help.

LMG Global disagrees that customer service is a 'lost art'. The firm highlight the importance of customer service to an organization because it can help differentiate a company from its competitors. Established in 2013, LMG Global is an ambitious outsourced direct marketing and sales firm that provides essential services for Fortune 500 companies and international non-profit organizations. The firm develop ways to promote client's products and services through face to face interaction with customers.

LMG Global believes that excellent customer service is essential for the growth of their clients' companies. The firm's marketing includes highly targeted direct selling promotions, merchandising and auditing and at the same time the firm build real relationships with consumers. LMG Global focus more on selling face to face with customers, to ensure they personalize the buying experience and can answer customer's questions directly, resulting is excellent customer service being provided at all times.

About LMG Global: http://lmgglobal.org/about/

LMG Global specialises in personalised methods of marketing in order to generate sales and deliver a high ROI for their clients.

Follow @lmgglobal on Twitter and 'Like' them on Facebook.

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