All Press Releases for January 22, 2015

CIO Review Selects VoltDelta for 20 Most Promising Contact Center Technology Solution Providers

VoltDelta on CIO Review's top Contact Center Technology Solution Providers list for its expertise in cloud-based contact center technology



    PITTSFORD, NY, January 22, 2015 /24-7PressRelease/ -- VoltDelta announced today that CIO Review has chosen VoltDelta for its 20 Most Promising Contact Center Technology Solution Providers. The positioning is based on evaluation of VoltDelta's capabilities in providing cloud-based contact center technology. The annual list of companies is selected by a panel of experts and members of CIO Review's editorial board to recognize and promote technology entrepreneurship.

"VoltDelta has been on our radar for some time for stirring a revolution in the Contact Center technology space, and we are happy to showcase them this year due to their continuing excellence in delivering top-notch technology-driven solutions," said Harvi Sachar, Publisher and Founder, CIO Review. "VoltDelta's solutions continued to break new ground within the past year, benefiting its customers around the globe, and we're excited to have them featured on our top companies list."

More intelligent customer care driven by VoltDelta's multi-channel integration with popular CRM vendors, engaging voice self-service, and proven ability to deploy secure PCI-compliant systems that efficiently span continents are notable VoltDelta benefits for contact centers of all sizes.

"VoltDelta is honored to be recognized by CIO Review's panel of experts and thought leaders," said Terry Saeger, Senior VP and General Manager, VoltDelta. "CIO Review's assertion that customers expect nothing less than service excellence when they contact any service center is embraced by VoltDelta's innovative engineering team, and our exceptionally reliable and scalable cloud contact center platform."

Read Terry Saeger's perspective on Excellence with Multi-Channel Cloud Contact in CIO Review here.

About CIOReview
CIO Review constantly endeavors to identify "The Best" in a variety of areas important to tech business. Through nominations and consultations with industry leaders, our editors choose the best in different domains. Contact Center Technology Solution Providers is an annual listing of 20 Most Promising Contact Center Technology Solution Providers in the U.S. Find out more at www.cioreview.com.

About VoltDelta
Volt Delta Resources, LLC ("VoltDelta") is a global cloud-based contact center provider with 35 years of experience. We perform intelligent, data-driven contact management to optimize your customer's journey. VoltDelta rapidly tailors and integrates our multi-channel contact center solutions to enable you to increase revenue, boost retention and reduce operating costs with proven scalability and reliability. VoltDelta is part of the NewNet Communication Technologies group of companies. For more information, please visit www.voltdelta.com.

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