LiveOps Selected by AlwaysOn as an OnCloud 100 Winner

    REDWOOD CITY, CA, March 03, 2015 /24-7PressRelease/ -- LiveOps, Inc., the global leader in cloud contact center and customer service solutions, today announced that it has been chosen by AlwaysOn as one of the OnCloud Top 100 winners. This is the fifth time LiveOps has been honored by AlwaysOn. Inclusion in the OnCloud 100 signifies leadership amongst its peers and game-changing approaches and technologies that are likely to disrupt existing markets and entrenched players.

"The OnCloud Top 100 represents the best-of-breed private companies in business-to-business applications, management tools, security and infrastructure sectors," said Tony Perkins, founder and editor of AlwaysOn. "Given the amount of growth and investment pouring into the cloud--by both emerging and Fortune 1000 companies--the OnCloud Top 100 private companies are well-positioned to be the fastest growing and most highly valued new companies on the planet."

LiveOps was specifically selected by the AlwaysOn editorial team and industry experts spanning the globe based on a set of five criteria: innovation, market potential, commercialization, stakeholder value and media buzz. The OnCloud 100 winners were selected from among hundreds of other technology companies nominated by investors, bankers, journalists and industry insiders. The AlwaysOn editorial team conducted a rigorous three-month selection process to finalize the 2015 list.

LiveOps continues to lead the way in technology-enabled customer service by spearheading zero-footprint WebRTC technology and real-time contextual routing capabilities in the customer service industry. Even with the focus on technology to drive superior customer experiences, LiveOps understands that the best customer service is driven by a human connection. Its powerful combination of cloud technology and people--an unmatched independent contractor workforce of more than 20,000 agents--means LiveOps' 400-plus clients can deliver the optimal customer experience each and every time.

"It is an honor to be selected as an AlwaysOn Top 100 winner for the fifth year in a row, demonstrating once again how LiveOps is leading the customer experience revolution," said Vasili Triant, CEO of LiveOps. "We understand that a customer's experience with a brand is among the most important elements in any transaction. A good experience means a happy customer--a bad experience means the potential loss of a customer and future customers who hear about that negative experience. LiveOps' powerful technology-enabled customer service tools have set the standard for positive, personalized customer experiences. We look forward to continuing to innovate and lead the industry."

A full list of the OnCloud 100 winners can be found on the AlwaysOn website: http://aonetwork.com/.

About LiveOps
LiveOps is the global leader in cloud contact center and customer service solutions. More than 400 companies around the world, including ProFlowers, Ideal Living, Murad, Aegon, Salesforce.com, Symantec, Royal Mail Group and Amway New Zealand, trust LiveOps' technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than 1 billion minutes of customer interactions and managed operations for the largest U.S.-based cloud contact center of 20,000 home-based, independent agents. With more than 14 years of cloud experience, LiveOps is the partner of choice for companies wanting to migrate to the cloud. Headquartered in Redwood City, California, LiveOps supports a wide range of industries, including financial, health care, insurance, retail and high tech. For more information visit http://www.LiveOps.com.

About AlwaysOn
AlwaysOn is the leading business media brand connecting and informing the entrepreneurial community in the Global Silicon Valley. Founded by Red Herring founding editor, Tony Perkins in 2003, AlwaysOn's mission is to continue to lead the industry by empowering its readers, event participants, sponsors, bloggers, and advertisers like no other media brand.

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