Starbucks former executive Howard Behar on Jim Canterucci's Personal Brilliance - Up Close and Practical Podcast

    /24-7PressRelease/ - WESTERVILLE, OH, February 05, 2008 - Jim Canterucci's February guest is former Starbucks executive Howard Behar.

Jim Canterucci's Personal Brilliance - Up Close and Practical weekly podcast features experts and their brilliance. Each weekly episode (approximately 15 minutes) features one of the four Personal Brilliance catalysts - Awareness, Curiosity, Focus, and Initiative.

Howard Behar (www.howardbehar.com) is the author of It's Not About the Coffee - Leadership Principles from a Life at Starbucks. His leadership role with Starbucks since 1989 was critical to the organization hanging on to their unique culture while growing exponentially.

Some of the Howard Behar podcast's highlights:

Episode 1 - Awareness (available February 4)

• A view into the corporate suite of one of America's top companies
• How to maintain a small company atmosphere when you are experiencing exponential Starbucks-like growth
• Starbucks' Big Hairy Audacious Goal
• The conflict of financial performance vs. growing people. Is it really a conflict?
• What you should look at first when making a decision
• The walls talk - How having an awareness of what they say is critical to success
• Why waiting for people to tell you what they want is a mistake
• The role of the leader - Listening to what's not being said
• Wearing one hat - How some early bad advice provided a great lesson
• T-Shirt Fridays - Working on the right problem and the affect of communication
• How the antennae of awareness contributes to solving problems

Episode 2 - Curiosity (available February 11)

• The concept of compassionate emptiness
• Why not having the answer is necessary
• The questions that lead to a legacy goal
• The surprising question that led to Starbuck's goal
• A message for young people
• How curiosity was key to being president of Starbucks North America
• The conflict of the desire for action orientation vs. finding the right direction and being true to people first
• Me vs. We
• The one most important question
• The things to think about before seeking a job

Episode 3 - Focus (available February 18)

• An example of how the micro and macro view of Personal Brilliance focus works
• The missing ingredient for many leaders in the problem solving discussion
• Purpose and dealing with the chaotic life we all lead
• Ways to align our purpose and passions with what we do
• How our overriding purpose can allow us to enjoy the spontaneity of life - a paradox?
• Listening to our little voice to build relationships
• Looking for what's left unsaid
• How internal and external competition contributes to focus

Episode 4 - Initiative (available February 25)

• Frappacino - a lesion in initiative and leadership courage resulting in billions of dollars
• How breaking the rules can make innovation history
• How to promote initiative while the latte has to taste the same in Seattle and Tokyo
• Who should buy the broom?
• Recipes vs. Rules
• The critical part of any manual that is usually missing
• The best way to dampen innovation
• A big flop that became a catalyst for a huge success
• An example of being true to the people goals even when it costs a ton of money - an unusual innovation

Click the ODEO link to go to the main Podcast page for Personal Brilliance - Up Close and Practical. Subscribe via iTunes, or subscribe via RSS.

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Jim Canterucci is the author of Personal Brilliance. Find out how brilliant you really are with the Personal Brilliance Quotient (PBQ) at www.MyPersonalBrilliance.com and experience the Personal Brilliance Daily Appointment Audio Suite at http://dailyappointment.pbselfstudy.com.

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