Smart-ER Revolutionizes Control of Frequent Emergency Department Users with Technology

    LA GRANGE, IL, April 28, 2015 /24-7PressRelease/ -- Smart-ER, LLC announced today that it developed a powerful tool to address high frequency emergency department patients. Smart-Control automates the workflow of emergency department case managers in their efforts to control this challenging population. The system integrates with any EMR, identifies optimal candidates and enables care plan development in order to facilitate behavior modification and thereby improve health outcomes and reduce costs.

"The 'Doc Fix' law recently signed by President Obama pushes us past the tipping point from volume- to value-based reimbursement and so Smart-ER responded with yet another patient-provider engagement product to help hospitals achieve their population management goals" said Tom Scaletta MD, Smart-ER's President. "We created an elegant solution to solve a complex and ubiquitous problem."

Frequent emergency department users are a mix of medically complex and psychologically fragile patients, alcohol and narcotic dependent individuals, and those that come for convenience. Focusing on the presenting complaint alone does little to prevent emergency department overuse, excessive testing and avoidable admissions.

When an enrolled patient visits the emergency department, Smart-Control electronically notifies the patient's care network, which always includes a primary physician and may also involve a psychologist, social worker and family caregiver. The patient's current care plan is shared and any necessary adjustments made. The system design and function has received accolades from emergency department leaders, hospital administrators, case managers and primary care providers.

Smart-Control incorporates analytics to measure acceleration or deceleration of visit frequency. Also, savings related to decreasing emergency department visits and hospital admissions are calculated to justify case management resources.

About Smart-ER
Smart-ER is a company that develops cloud-based solutions to automate current state workflows and allow providers and organizations to electronically engage patients after a healthcare encounter in order to improve patient safety and satisfaction as well as reduce enterprise risk and cost.

# # #