LAS VEGAS, NV, May 20, 2015 /24-7PressRelease/ -- Barton Consulting Group, look into the idea that today's great paradox is that we feel the impact of technology everywhere - in our cars, our phones, the supermarket, the doctor's office - but not in our pay checks. We work differently, communicate with each other differently, create differently, and entertain ourselves differently, all thanks to new technology. New technologies have been developed to streamline processes in all areas of people's lives, reducing the need to physically interact with each other. Barton Consulting Group are looking to identify issues for businesses looking to develop lasting relationships with customers using solely technological based communications.
About Barton Consulting Group: http://www.bartonconsultingvegas.com/about-us/
Technology has replaced jobs, and stopped us from developing more practical skills. Information technology automates the work of white-collar jobs and the pace of change is faster. But the key challenge facing the workforce is the same as in the past. Both then and now, in order to implement major new technologies, large numbers of people had to learn new skills and knowledge. This learning turned out to be surprisingly slow and difficult, yet it was the key to higher wages. Today's workforce must overcome a similar hurdle before it can benefit from new technology.
Barton Consulting Group are concerned that since the beginning of the personal computer revolution three decades ago, the median wage has remained stagnant. For example, since these developments, generations of less educated manufacturing workers have been able to earn good pay. Now, however, automation and offshoring have eliminated many of those jobs for weavers and steelworkers and typographers; many of the old skills are obsolete.
The firm believe that despite the introduction of these new technologies, interactions with human representatives will still play an integral role in the customer experience, especially in the acquisition stage where customers require more information and support. The firm believe that digital interactions will have to become more proactive if they are to play a larger role in the customer experience.
For online interactions to not only work, but to actually benefit a business, Barton Consulting Group believe businesses will have to make a conscious effort to not only respond to customers online, but to actively start conversations and push for greater levels of engagement with their customers on a daily basis.
Barton Consulting Group specialize in the most cost-efficient and personalized marketing method there is. Direct marketing lets them build relationships with customers, delivering that quality experience they constantly crave.
For more information Follow @BartonConsultGr on Twitter and 'Like' them on Facebook.
# # #