EMIE Marketing Reveals How to Achieve the Ultimate Customer Experience

    ORLANDO, FL, June 01, 2015 /24-7PressRelease/ -- Today's businesses have many factors to contend with if they are to secure longevity in the marketplace. Advancements in technology have made the process of attracting and retaining customers far more difficult. Not only must businesses be in a constant state of retraining to ensure they are using immerging technologies correctly, but the quantity of information available to customers online and the speed it can be accessed has led to customers becoming impatient and hard to connect to emotionally. Customer acquisition specialists EMIE Marketing are concerned that this has meant that many businesses despite their best intentions are struggling to provide a quality customer experience, and that the advancements in technology and the way business is conducted is acting as a major distraction.

About EMIE Marketing: http://www.emiemarketing.com/#about-us

Building a positive customer experience is key to developing a future proof business. For almost any business loyal, returning customers provide the most revenue however these customers often receive a drop in service once they've moved on from the initial sale. Loyal customers also have the potential to become strong brand advocates - referring a business to others, which can provide relief to marketing budgets and cut the cost of customer acquisition.

To provide guidance to businesses looking to improve the customer experience, EMIE Marketing have called on their own experiences and compiled a 3 step guide businesses should be asking themselves.

1) What if the process went exactly right from start to finish?

Asking this question requires businesses to look in depth at what the customer really wants at every stage of the buying process. By creating customer profiles and logging preferences, businesses will be able to identify patterns from which they can build a winning customer experience. 'Detail is key' says EMIE Marketing seemingly small things like how merchandise is displayed to how they are contacted can make all the difference.

2) What will it take to make the process happen?

Once a business knows exactly what their customers want then they can begin to work on strategies to deliver this level of service. This often means that businesses will have to make major changes to their existing processes, which although may seem risky, in the long run will provide many major benefits.

3) What are the barriers?

As mentioned before, the advancement in new technologies have forced many businesses hands and pushed them to adapt and change their processes in order to stay relevant. Businesses should avoid refusing to do something which is 'against company policy' and instead think about how they can change their approach in order to deliver the best service to their customers.

EMIE Marketing are customer acquisition and sales specialists based in Orlando, Florida. The firm create and implement engaging event marketing campaigns based around their clients individual brand identity and the mind-set of their target consumers. To ensure maximum results for their clients EMIE Marketing meet with their clients' consumers directly so that each customer receives a quality face to face personalized service which helps to strengthen customer relationships and increases customer loyalty for their clients.

EMIE Marketing generate personalized marketing campaigns for their clients in order to deliver a high ROI even in times of economic downturn.

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