Hassle-free returns is part of a concentrated effort by Beyond Stores to continue its growth and expansion in 2015 while maintaining its dedication to customer support and service.
FORT LAUDERDALE, FL, June 26, 2015 /24-7PressRelease/ -- Beyond Stores, a Davie, Florida-based e-retailer, recently introduced a hassle free returns policy to better service its customers. In appreciation of its loyal customer base, Beyond Stores has eliminated all restocking fees on items purchased from the online retailer. While other home furnishings retailers will charge large restocking fees on returns, Beyond Stores now accepts returns on unused items while not charging any restocking fees.
"Streamlining the returns process by eliminating restocking fees significantly improves the customer experience", relates David Fingerer, Beyond Stores Managing Director. "We listened to our customers, and discovered that one of the primary pain points in the customer journey in our industry is restocking fees on returns. Beyond Stores decided to absorb the costs of restocking fees charged by our partners and suppliers in order to ease the returns process for our customers. Hassle-free-returns are our way of thanking all our dedicated customers for their loyalty and patronage."
The introduction of a hassle-free-returns program is the latest move by the online retailer in efforts to improve its shopping and customer experience. The change to the returns policy follows on the heels of the launch of a mobile friendly website, making the store accessible to customers on mobile and tablet devices. These moves are part of a concentrated effort by the online retailer to continue its growth and expansion in 2015 while maintaining its focus on affordable & competitively priced merchandise and an excellent customer experience.
About Beyond Stores
Beyond Stores was founded in 2011 as an innovative e-commerce platform to streamline the buying process and make shopping more pleasurable. The business is an outgrowth of a concerted effort by furniture retailers, digital shopping experts and online marketing professionals committed to an engaging and affordable home shopping experience.
Beyond Stores prides itself on its secure shopping platform, competitive pricing and attentive customer service. Beyond Stores showcases a variety of consumer-friendly vendors, taking full advantage of our unlimited digital stocking spaces and ensuring our business partners share our goals of a fun and easy customer experience.
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