BRISBANE, AUSTRALIA, July 08, 2015 /24-7PressRelease/ -- Be Interactive states that if you want to have integrity and influence, you should consider dropping these phrases:
1. "I'm confused," or "I don't get it."
Instead of putting all the responsibility on the other person, individuals must take co-ownership. Change from a negative perspective by saying, "Help me understand your position," opening up the conversation.
About Be Interactive Pty: http://www.beinteractivepty.com
2. "You know what I mean?" and "Does that make sense?"
Overuse of these phrases illustrates someone who is constantly asking for validation, and by doing so this chips away at their authority and command.
3. "I was like..." or "She was like..."
The word "like" often used as a filler, can make someone sound like a high schooler, coming across as unsophisticated and it can get in the way of a person's clarity and credibility.
4. "Um, ah, uh, you know."
Overuse of filler words can often make someone seem nervous and unsure of what they want to say, to avoid this they should practice pausing to counteract the clutter.
5. "I've been too busy" or "I started writing an email and forgot to send it."
Making excuses are unattractive and can seem very unprofessional. Instead say, "I apologize for the inconvenience. You will have it by tomorrow."
6. "Out-of-the-box thinking"
Buzzwords have a part in business, they can get individuals excited and enhance a presentation, however old ones like this have become boring.
7. "You always..."
Don't generalise! Sweeping generalisations lack insight. Instead be specific and avoid using vague blame tactics.
8. "I think we should maybe do it this way."
Tentative language can impact on someone's presence as a confident communicator. Make a good impression by make a solid recommendation and own it.
9. "I hate to say this, but..." and "John is a good person, but..."
Don't disguise criticism with a layer of caring or say things that offer zero value.
10. "Really?"
This can seem like a complaint that sounds like whinging. Instead, try to make an interesting observation.
"To achieve more credibility and influence it is important to be more intentional in your communication," says Be Interactive Pty. A negative tone and uninspired words should be replaced with a positive tone and genuine appreciative words.
Be Interactive Pty is an ambitious sales and event marketing firm based in Brisbane. The firm generate impressive results for their clients through face to face, personalised customer interactions, which help to drive greater brand loyalty and ROI. The fast paced environment means that the firm are constantly encouraging their representatives to step out of their comfort zones and take on new challenges so that they can become successful business professionals in the future.
Be Interactive provides a cost effective route to market to a range of local and national clients throughout Brisbane. Our proactive approach provides measured results that guarantee return on investment for our clients.
For more information follow @BeInteractiveAU on Twitter and 'like' them on Facebook.
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