QueueMetrics is Live

    STABIO, SWITZERLAND, October 04, 2015 /24-7PressRelease/ -- Loway introduces QueueMetrics-Live, the cloud version of its professional monitoring suite for Asterisk.

http://queuemetrics-live.com

QueueMetrics is a contact-center monitoring and reporting suite created by Loway Switzerland. It tracks everything in your Asterisk based call-center: targets, conversion rates and agents activities, with a wide range of different professionals reports and statistics.
Used by thousands of contact-centers worldwide, it offers great benefits to the call-centers professional industry.

Now QueueMetrics is available as a cloud solution with all the features of classic on premise version plus the advantages offered by a cloud solution:

- Delivered via the cloud as software as a service (SaaS)
- No need to buy, maintain or upgrade hardware
- Pay only for what you use each month
- Easily support multiple contact-centers, including at-home agents, anywhere in the world
- Full QueueMetrics functionality guarantee, including Icon agent page and live monitoring.

Hosted at a fraction of the cost of competing services, it has a simple pricing for each agent per month, unlimited supervisors and the first month is free. The service includes: nightly backups, data retention service (1 year), automatic updates and E-mail support.

Call-center professionals can try QueueMetrics-Live with a free 30-day evaluation key: http://queuemetrics-live.com/hosted_info.jsp

Press Contact
Mau Sabot
+4191.6309765
[email protected]

Since 2004, Loway develops complete, reliable and customizable call center software solutions for the Asterisk PBX.
Our distinguished QueueMetrics set up modern standards in performance measurement and reporting for call centers based on Asterisk technology. WombatDialer is a flexible, easy to use outbound dialing platform and a perfect complement to QueueMetrics. QueueWiz is the first free web app to simulate easily but accurately call center costs and revenues.

We put Swiss passion for precision at your service. Measuring your business helps you deliver continuous improvements.

Measure. Improve.

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