The Plato Group Urge Companies to Put Customer Experience at the Top of the Agenda

    MIAMI, FL, January 04, 2016 /24-7PressRelease/ -- The Plato Group believes many businesses overlook the importance of extended customer experience endeavors. The main advantage is gaining brand loyalty for the added experience offered to the consumer. The modern consumer is looking for added value with their purchase and this can sometimes can be more influential than price.

About The Plato Group: http://www.theplatogrp.com/us/

The Plato Group believes that face-to-face promotions are the most effective way of delivering a great customer experience. Their clients are pleased with their ability to tailor their service directly to each customer whilst gathering priceless live market research. By exploring body language and similar buying signs there is an opportunity to exploit additional add-on services.

The Plato Group have researched into millennial consumers and it is reported that millennials are looking for a danger experience. The added excitement is drawing the modern consumer to try out of the ordinary versions of everyday activities. The modern key to success is adding extra 'experience' to a service to make it appeal to those looking to showcase their extravagant lifestyles through social media platforms. By making the experience 'exclusive' it will also add value to the brand and this can be reflected in the price bracket.

A great example of a modern day success is The Ranch at Emerald Valley. This consists of a group of cabins arranged around a campfire pit and main lodge 8,200 feet above sea level and only accessible by an ear-popping steep dirt road. Along with its sister property, Cloud Camp - which is another thousand feet up - are probably not what come to mind when thinking of a Five Star, Five Diamond hotel, let alone the triple-Five Star Broadmoor hotel (that's five stars for dining, five for accommodations, five for the spa). Yet these rustic cabins-which, it must be said, are airy, architect-designed, and impeccably maintained-are among the latest expansions of the Broadmoor property and marque, and fit closely with the theme of adding adventure to the customer experience.

The Plato Group is a leading Miami based sales and marketing firm that specializes in event marketing and product promotions. Through face-to-face customer interactions the firm help their clients to gain a better understanding of the wide range of needs of their target consumers. By taking the time to reach out to and listen to consumers, the firm are able to boost their clients' customer acquisition, retention and overall ROI, providing them with the foundations from which to substantially grow their businesses and achieve market longevity. The Plato Group continue to develop new and innovative ways of meeting consumer needs, to maintain their consistently high record of increasing sales and customer loyalty.

SOURCE: http://www.forbes.com/sites/micahsolomon/2015/09/06/the-future-of-the-customer-experience-is-the-experience/

The Plato Group specializes in a personalized form of marketing that is designed to generate quality leads and deliver a high ROI for their clients.

For more information Follow @The_Plato_Group on Twitter and 'Like' them on Facebook.

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