Executive Session Focuses on Turning Deep Customer Insights Into Exceptional Solutions

    DENVER, CO, July 29, 2016 /24-7PressRelease/ -- Improving the customer experience is a top strategic priority in most organizations. Yet only 30 percent of businesses are making changes based on customer insights, and even fewer are realizing a measurable and significant difference in customer and business value metrics as a result. Even when you think you "know" your customer and the "experience" you are trying to create, there are just too many ways to fall short.

Hosted by BMGI's senior staff and experts in innovation, strategy and data analytics, this one-day session will reveal a holistic approach to improving the customer experience and help you deliver the market-bending experiences you strive for.

Market-Bending Customer Experiences
Boston: Sept. 20 & New York: Sept. 21
Cost: $499 per individual

Topics will include: BMGI's approach to customer experience design, use of advanced data analytics, strengths and weaknesses in current approaches, internal capabilities and infrastructure needed, and next steps to take your customer experience strategy to the next level. Participants will walk away with specific ideas of what their organization needs to work on to become better at delivering the experiences their customers expect and their strategy demands.

Visit www.bmgi.com/market-bending or call +1 (303) 827-0010 for more information.

BMGI is a consulting firm focusing on Strategy, Innovation and Performance Excellence. Since 1999, BMGI has been providing people-driven solutions to help organizations build their problem solving capabilities, improve operations and grow their business. For more information about BMGI's Innovation practice, visit www.bmgi.com/innovation.

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