Customer Service Expert Nancy Friedman Selected to Deliver Keynote Presentations at Jackson Hewitt Franchise Conference

    ST. LOUIS, MO, September 28, 2016 /24-7PressRelease/ -- Back by popular demand, Nancy Friedman, nationally known customer service keynote speaker, has been selected to deliver two keynote presentations at the Jackson Hewitt Franchise Conference in Las Vegas, Nevada. The event is set for September 27-29, 2016 at the Mirage Hotel. Friedman will address both District Managers and Franchise Owners and will speak on Tips for Customer Service and Brand Loyalty.

Jackson Hewitt is a tax preparation company with some 6,300 locations nationwide including 3,000 Walmart stores. Friedman, an expert on creating brand loyalty and customer service, will discuss how to make customer communications more personal in-line with the Jackson Hewitt theme... "Make It Possible by Making It Personal." She previously spoke at the Jackson Hewitt Conference in Tampa, FL and received rave reviews.

"The tax preparation industry is highly competitive. Customer service is crucial in making a great impression to land potential clients and retain current ones. My presentations will help them with the ideas and skills they will need to differentiate Jackson Hewitt from the competition. They will learn many techniques they can utilize both now and for many years to come," Friedman said.

Friedman, named to the list of Favorite Speakers for 2015 by Meetings and Convention magazine and President of The Telephone Doctor Customer Service Training, speaks regularly to all industries including franchise organizations, healthcare firms, travel agents, and more on techniques to Improve Customer Service, Telephone Sales Training, and Communications Skills. She has delivered many keynote presentations during 2016 and received dozens of positive reviews including...

"You were amazing! Your lifetime Customer Service contributions to American Businesses cannot be measured."

"Attended a fantastic presentation by Nancy Friedman, keynote speaker yesterday. Engaging, entertaining and most importantly highly useful. Highly recommended!"

ABOUT NANCY FRIEDMAN
Nancy Friedman, the Telephone Doctor, is one of America's sought after speaker on sales, customer service and communication skills. She has been published in The Wall Street Journal with her article "Don't Strike Out With Your Customers" and a featured guest on Oprah, Today, Fox News, CNN, CBS This Morning, Canada Today, as well as hundreds of radio and TV programs across the country. Selected as one of the 25 Most Influential Business Women in St. Louis, Friedman is the author of nine books on customer service. She provides clients with a solid return on investment (ROI). For additional information visit http://nancyfriedman.com, or http://telephonedoctor.com

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