Customer Service Expert Nancy Friedman Selected to Deliver Keynote Presentation at Moran Family of Brands Conference

    ST. LOUIS, MO, October 01, 2016 /24-7PressRelease/ -- Nancy Friedman, nationally known customer service keynote speaker, has been selected to deliver a keynote presentation at the Moran Family of Brands Conference in San Antonio, TX. The event is set for September 29-October 1, 2016 at the Marriott Riverwalk. Friedman will address Franchise Owners and will speak on Tips for Customer Service and Brand Loyalty.

Moran Family of Brands is one of the nation's leading franchisors of general automotive repair, transmission repair and automotive accessory centers. Based in Midlothian, Illinois, Moran Family of Brands provides specialty products and services in virtually every aspect of the automotive aftermarket through four individual brands and a total of more than 120 franchise locations nationwide including: Mr. Transmission, "The Professionals"; Alta Mere "The Automotive Outfitters"; Milex Complete Auto Care centers and SmartView Window Solutions.

The automotive industry has long embraced Friedman's programs saying the Telephone Doctor's common sense content is "spot on", "easy to apply " and best of all, "it works".

"Customer service in the automotive repair and accessory market is essential to attracting and maintaining new customers. My presentation will help them with the ideas and skills they will need to differentiate the Moran Family of Brands from the competitors. They will learn a number of new skills and techniques that they can put into practice today and apply them well into the future," Friedman said.

Friedman, named to the list of Favorite Speakers for 2015 by Meetings and Convention magazine and President of The Telephone Doctor Customer Service Training, speaks regularly to all industries including franchise organizations, healthcare firms, travel agents, and more on techniques to Improve Customer Service, Telephone Sales Training, and Communications Skills. She has delivered many keynote presentations during 2016 and received dozens of positive reviews including...

"You were amazing! Your lifetime Customer Service contributions to American Businesses cannot be measured."

"Attended a fantastic presentation by Nancy Friedman, keynote speaker yesterday. Engaging, entertaining and most importantly highly useful. Highly recommended!"

ABOUT NANCY FRIEDMAN
Nancy Friedman, the Telephone Doctor, is one of America's sought after speaker on sales, customer service and communication skills. She has been published in The Wall Street Journal with her article "Don't Strike Out With Your Customers" and a featured guest on Oprah, Today, Fox News, CNN, CBS This Morning, Canada Today, as well as hundreds of radio and TV programs across the country. Selected as one of the 25 Most Influential Business Women in St. Louis, Friedman is the author of nine books on customer service. She provides clients with a solid return on investment (ROI). For additional information visit http://nancyfriedman.com, or http://telephonedoctor.com

# # #