/24-7PressRelease/ - New York, NY, September 12, 2008 - MBG Expense Management, a leading provider of telecom expense management (TEM) solutions and services, recently announced that in 2008 it has expanded its client roster with the addition of several new Global Fortune 500 organizations and continues to expand the range of services for existing clients. This has resulted in a greater than 90% increase in the number of electronic invoices processed during the same period in 2007, along with an increase in the volume of incoming vendor data feeds. In addition, comparative "In-Focus" Trial participation in 2007 has doubled in 2008, with a near perfect record of client conversions from trials.
"MBG continues to deliver proven next generation TEM solutions. This is demonstrated both by existing clients continuing to expand their scope of services as well as the successful signing of new clients," said Reginald Johnson, chief operating officer, MBG. "MBG is confident in its unique ability to offer a limited no-charge TEM trial offering, which affords us the opportunity to show both our expertise and attention to detail in processing electronic telecom billing."
The MBG "In-Focus" trial helps organizations with their TEM vendor evaluation process and TEM initiative justification by allowing participating companies to load two months of electronic billing data from a single vendor into MBG's Invoice Presentation application. Participants are able to view their invoices in an easily deployable web based application, providing them the ability to see charges from a consolidated view. This allows users to drill down to see the detail behind the charges, providing high impact analysis. The trial includes access to standard reporting available in the application, which often highlights unique perspectives hidden in billing data.
"The focus for MBG has always been to maintain steady growth while ensuring a high level of customer satisfaction," continued Johnson. "One example of MBG's ongoing effort to achieve high customer satisfaction has been supporting the creation of the MBG User Group in an effort to encourage clients to share different ways to use the MBG TEM platform. This gives clients the opportunity to discuss common challenges and share best practices for process improvements related to the management of their telecom services."
MBG has received a positive rating from Gartner for two consecutive years, cited for delivering good customer support as indicated in its vendor evaluation survey responses. MBG recently completed its SAS 70 Type II certification that specifies that MBG delivers fully responsive, secure, reliable, and effective operating environments with proper controls and safeguards in place to ensure continuous high quality operations.
For information on MBG's telecom expense management solutions, visit www.mbg-inc.com.
About MBG Expense Management
MBG Expense Management provides leading outsourced and on-demand telecom and IT expense management solutions to organizations seeking to enhance control over their telecom and IT costs. MBG Expense Management's solutions are focused on giving organizations the ability to manage, monitor, and order all of their telecommunications and IT services through a secure, centralized hub. MBG's core solutions include provisioning, inventory, invoice processing, and IT chargeback, along with extensive professional services that include audit, consulting, and contract negotiations for both landline and wireless communications services.
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